dubai.artemuseum.com is a website run byARTE MUSEUM LASER & LIGHTS SHOWS L.L.C, which is a limited liabilitycompany incorporated in the Emirate of Dubai, United Arab Emirates (ARTE MUSEUMLASER & LIGHTS SHOWS LL.C., we, us or our).
We value all our customers, visitors andsupports and are committed to adopting the highest standards when it comes tohow we collect, use and protect your personal information, and have accordinglydeveloped this privacy policy (the Policy).
This Policy describes how ARTE MUSEUM LASER& LIGHTS SHOWS LLC. collects, processes uses and discloses your personalinformation as a data controller, when you contact us, we contact you, youpurchase any tickets, visit an exhibition, purchasing merchandise or productsor other services from us, enter into a competition, use our free Wi-Fi (ifapplicable) and/or use or interact with our platforms, including our website(the Services).
This Policy:
This Policy applies if you use our Servicesor if you access or use our website or contact us or we contact you about ourServices.
When you browse our website, or connectto Wi-Fi networks we provide, we may collect:
Information about devices you have used toaccess our Services (including the make, model and operating system, IPaddress, browser type and mobile device identifiers) , and -Informationabout your precise geolocation.
When you contact us or we contact you oryou take part in promotions, competitions, surveys or questionnaires about our Services, we may collect:
Other sources of personal information
We may be required by law to collectpersonal information about you or as a consequence of any contractualrelationship we have with you.
If you choose not to provide your personalinformation to be used in accordance with this Policy, you will still be ableto visit our website but you may not be able to access certain Services, and insome cases, we may not be able to fulfill a service you request.
We do not collect any Special Categories ofpersonal information about you (this includes details about your race orethnicity, religious or philosophical beliefs, sex life, sexual orientation,political opinions, trade union membership, information about your health, andgenetic and biometric data). Nor do we collect any information about criminalconvictions and offences.
We will only use your personal informationin accordance with all applicable laws.
Most commonly, we will use your personal information for the following lawful reasons:
Make our Services available to you.
We use your personal information to provideany of the Services you have requested.
This is so we can provide the services toyou in line with our contractual obligations to you.
Personalize your experience
We may use your personal information topersonalize the marketing messages we send to you and to make them morerelevant and interesting, provided always that you have consented to receiveour marketing information. We may use your personal information for thispurpose in the following ways:
Contact and interact with you.
We may use your personal information whenwe communicate with you, in order to:
Contact you about our Services, for exampleby phone, email or post or by responding to social media posts that you havedirected at us,
Manage and improve our day-to-day operations.
We analyze information about how you useour services to:
We carry out these activities on the basis that itis in our legitimate business interests to use the information provided to usfor this purpose, so we can understand any issues with our Services and improvethem.
MARKETING COMMUNICATIONS
All marketing communications we send to youwill provide you with a way to withdraw your consent to future marketing. Ifyou no longer wish to receive promotional materials you may opt-out at any timefrom receiving these communications or change your account settings.
This willremove you from marketing lists.
We may share your personal information withthird parties under the following circumstances:
Affiliates or business partners forbusiness
We may share the personal informationcollected with our other affiliates or business partners for business purposeslisted above.
Our Service Providers
We work with carefully selected serviceproviders that carry out certain functions on our behalf. We only sharepersonal information that enables our service providers to provide theirservices.
Some of the service providers we work withoperate online media channels, and they place relevant online advertising forour Services, as well as those of our suppliers, on those online media channelson our behalf. For example, you may see an advert for our Services when you usea particular social media site.
Third parties to protect Site security andintegrity, address technical issues, and process your information.
Your mobile carrier when you request services via mobile devices.
We do not currently have the capability tohonor "do not track" requests solely based on browser signals.
Your personal information may betransferred to, stored, and processed in a country that is not regarded asensuring an adequate level of protection for personal information underEuropean Union law or under the laws of your country of residence or the lawsof the United Arab Emirates.
We have put in place appropriate safeguardsin accordance with applicable legal requirements to ensure that your data isadequately protected, including specific contractual commitments in theagreements with our service providers.
We require all third parties with whom weshare your personal information to respect the security of your personalinformation and to treat it in accordance with all applicable laws. We do notallow our service providers to use your personal information for their ownpurposes and only permit them to process your personal information forspecified purposes and in accordance with our instructions.
In the event that your personal informationis transferred to a foreign jurisdiction, it may be subject to the laws of thatjurisdiction and we may be required to disclose it to the courts, lawenforcement or governmental authorities in those jurisdictions but we will onlydo so where required by applicable laws.
We have put in place appropriate securitymeasures to prevent your personal information from being accidentally lost,used or accessed in an unauthorized way, altered or disclosed.
In addition, we limit access to your personal information to those employees,agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and theyare subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal informationbreach and will notify you and any applicable regulator of a breach where weare legally required to do so.
However, it is important to note that no internet-based site can be 100% secureand we cannot be held responsible for unauthorized or unintended access that isbeyond our control.
In addition, you have certain rightsregarding your personal information, subject to UAE law.
These include the following rights to:
We will only retain your personalinformation for as long as reasonably necessary to fulfil the purposes wecollected it for, including for the purposes of satisfying any legal,regulatory, tax, accounting or reporting requirements or to enforce our agreements.
We may retain your personal information fora longer period as permitted by law:
To determine the appropriate retentionperiod for personal data, we consider the amount, nature and sensitivity of thepersonal data, the potential risk of harm from unauthorised use or disclosureof your personal data, the purposes for which we process your personalinformation and whether we can achieve those purposes through other means, andthe applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances, we will anonymiseand/or aggregate your personal information (so that it can no longer beassociated with you) for research or statistical purposes, in which case we mayuse this information indefinitely without further notice to you.
We operate channels, pages and accounts onsome social media sites to inform, assist and engage with customers. We monitorand record comments and posts made on these channels about us so that we canimprove our Services.
ARTE MUSEUM LASER & LIGHTS SHOWS LLC isnot responsible for any information posted on those sites other thaninformation we have posted ourselves. We do not endorse the social media sitesthemselves or any information posted on them by third parties.
We may aggregate personal information andremove any identifying elements in order to analyze patterns and improve ourmarketing and promotional efforts, to improve our content and productofferings, and we may appoint third parties to do this on our behalf, as setout above.
We gather certain usage information likethe number and frequency of visitors to our website.
This information may include which webpageyou just came from, which webpage you next go to, what browser you are using,your device and your IP address. We only use such data in the aggregate.
This collective data helps us to determinehow much our customers use parts of our platforms, and do research on our usersdemographics, interests, and behaviour to better understand and serve you. Ifyou use buttons on our website linked to social media or similar sites (forexample “Like” and/or “Share” buttons), content from our website may be sentback to that other website or service and, depending on your privacy settings,may be privately or publicly visible (for example to friends, followers, orgenerally to anyone who has access to your profile page).
Our Websites may contain links to otherwebsites operated by other organizations that have their own privacy policies.
Please make sure you read their terms andconditions and privacy policy carefully before providing any personalinformation on a website as we do not accept any responsibility or liabilityfor websites of other organizations.
The Site may ask for permission regardingcookies authorization. Cookies can also be used by third-party websites for thetargeted marketing, convenience of browsing.
We do not intentionally collect personalinformation about children. If you are providing personal information for anindividual of less than 13 years of age, you are providing us with youraffirmative parental consent as the legal parent or guardian to collect, useand process the information of the child, in accordance with this PrivacyPolicy.
We update this Privacy Policy when fromtime to time and place updates on our platforms. If we are going to use yourpersonal information in a manner different from that stated at the time ofcollection, we will notify you. All changes will become effective when postedunless indicated otherwise. Please review this Privacy Policy periodically forchanges.
This Privacy Policy is governed by the lawsof the United Arab Emirates. Any disputes arising thereof, or connected theretoshall be settled by the Dubai courts between ARTE MUSEUM LASER & LIGHTSSHOWS L.L.C. and you.
You have the right to see or access thepersonal information we hold about you. To make such a request, please email usat: Info-db@artemuseum.com
If you have any concerns relating to ourcompliance with applicable data protection laws or this Privacy Policy,including the exercise of your rights set out above, please send us an email atinfo-db@artemuseum.com and we will attempt to resolve any issues as rapidly aspossible.
If you are concerned that any of theinformation we hold about you is incorrect, or out of date, please write to theemail address above to report your concerns and we will take appropriate stepsto rectify our records.
You can configure your browser settings torefuse or alert you about cookies, but this may affect Site functionality.
Please note that we may require additional information from you in order todeal with your requests.
Last Updated (Effective Date): Dec, 05,2023